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The ongoing digital revolution dramatically impacts today’s healthcare industry.From the trillions of bytes of information created by electronic health records to the patient’s desire to have ready access to that information, healthcare is rapidly moving towards a digital-first environment where personalized medicine and the empowered patient will be the norm.

Currently, this new reality is placing unprecedented demands on Healthcare IT departments inhibiting them from simultaneously delivering stable services while fueling innovation. These healthcare trends present challenges to traditional IT approaches. The future lies in opportunities to embrace innovation that transform service delivery.

As the millennial generation becomes the predominant demographic for banks and investment firms, the financial services industry will face a dramatic transformation. The age of the traditional walk-in bank will become a relic of the past as mobile banking and services become the norm.

The future lies in the ability of banks and investment firms to innovate constantly to remain competitive among tech-savvy millennials.

The prevalence of mobile and digital technologies have driven retailers to think and interact differently with their customers. From “showrooming” to beacons, disruptive technology will continue to blur the lines between online and brick-and-mortar establishments. Omni-channel retailing will become the norm as vendors strive to deliver an experience that will win and retain customers.

The future lies in the ability of retailers to take advantage of existing technology to compete and thrive in the rapidly evolving world of retail.

As the world’s economy grows more dependent on the timely delivery of digital information, the telecommunications industry is challenged with providing new and innovative services while ensuring core capabilities are delivered in a stable, efficient manner.Any degradation in performance of mobile communications, or failure to deliver content, affects the economic power of companies that provide mobile services, and the consumers who use them.

The future lies in the ability of telecommunication companies to keep up with consumers’ growing demand for fast, secure connectivity and services, while controlling the bottom line.

In spite of the visible shift to a service-based economy, manufacturing is alive and well. As one industry blogger put it, “With the rise of the cloud services economy, it’s easy to forget that the heart of business actually is making ‘stuff’.”1 However, effective IT operations is critical to ensure that these supportive technologies deliver the desired competitive advantage.

The future lies in the ability of manufacturing firms to leverage new digital technologies that accelerate output that improves productivity, streamlines operations, and reduces time to market.

The pace of digital transformation is impacting every aspect of our society, including governmental organizations at all levels. “This digitization is relentless and it won’t stop and it’s accelerating and it’s changing everything, including government,” Tony Scott, Federal CIO. The “digitization of everything” is just as relevant and compelling for State, Local, and Federal Government agencies as it is in the private sector. In fact, the rapid adoption of digital technology in the commercial world is changing citizens’ expectation and how they should interact with their government.

The future lies in the ability of Local, State, and Federal Government agencies to leverage their IT departments to fundamentally rethink how they deliver services to their internal users and external constituents.